Shipping
Right now we are only shipping to US and Canada. If you are interested in purchasing an item and would like us to ship internationally, please contact us with your request.
Please also note that the shipping rates for the items we sell are weight-based. You will be able to make your shipping selection at checkout based on the address you have chosen. For Canadian customers, shipping is more cost effective if it can be shipped by lettermail. If you are ordering 50 or fewer birth announcements, purchasing your own envelopes may be worth considering. Local Pickup - You may also pick up your order or arrange pick up by a friend or family member at my business location. Please contact me prior to pick up to arrange a time. Please note that I do not arrange "rides" for any orders or bring them to church. It is the responsibility of the customer to pick up or arrange someone else to pick up the order. As much as I love it if my customers do not have to pay shipping, it's just doesn't work for it to be my responsibility to do the arranging. Thank you for understanding. :)Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund (minus shipping costs). We'll also pay the return shipping costs IF the return is a result of OUR error (you received an incorrect or defective item, etc.). Unfortunately, we do not accept returns for personalized items except on a case by case basis. If you are not happy with your order, please contact us and we can work something out!
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (7 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.